FAQ
What is Rang Dil about?
Rang Dil is an ultimate online store offering a large selection of ethic South Asian jewelry manufactured in India. If you are looking for a way to bring some variety into your wardrobe, introduce ethic motives into your everyday looks or get to know South Asian culture, then our online South Asian jewelry store is a perfect place for you. Don’t miss your chance to shop ethic jewelry from Rang Dil and get the best deals!
Can I return the jewelry I got from Rang Dil?
Sorry to hear that. If for some reason you are not satisfied with the jewelry from our store, or you have received a damaged item, please contact us at rangdilinfo@gmail.com within 7 business days upon receipt, and we will initiate a refund as a store credit. Don’t forget that your items must be unused and in their original packaging in order to be eligible for an exchange or return. For more info on our return policy click here
When will I get my order?
At Rang Dil, we do our best to deliver your order as soon as possible. Therefore, we offer extra fast delivery option that takes only 1-3 business days. If you decide on our standard shipping, please allow up to 3-8 business days for your order to come. Please note that if you order customized items, it might take us a little longer to ship your order.
Can I track my package?
Sure. As soon as your order is shipped, you will get a confirmation email from your carrier that will contain your tracking code. Use this code to track your order and see where your package is at any time.
Where are you located and do you ship worldwide?
We are headquartered in New York, United States, but we do also ship to Canada. Unfortunately, we do not currently provide shipping to other countries, but we are working on that - stay tuned!
What payment methods do you accept?
Our online jewelry store accepts all popular payment options, such as MasterCard and Visa bank cards, as well as American Express, Discover, Apple Pay, Google Pay, and other.
Do you manufacture your jewelry on your own?
At Rang Dil, we partner with various manufacturers located in India. The virtual shelves of our jewelry store are filled with outstanding jewelry pieces that were hand crafted by artisans from India. By shopping at Rang Dil, you can be sure that you get the best of the best.
What am I to do if I have not received my package?
Contact us and we will work with you. We will contact the shipping company on your behalf and file a claim. Rang Dil is not accountable for lost or stolen packages if your order is marked as delivered by the carrier. If you believe that your order might get lost or stolen in your neighborhood, we would recommend indicating your work address to ensure your package arrives all safely.
How do I contact you?
If you have any questions about Rang Dil Asian jewelry, or you simply want to chat with other jewelry fans, hit us a message at [email], call us at +1(929)-525-8766 or fill in our Contact Form. We will get in touch with you as soon as we can!
